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Questions and Answers:

Holiday gift giving can be an overwhelming chore. When it comes to holidays such as Valentines Day and Mother’s Day, flowers are definitely the gift to give. However, getting to the local flower store or finding that perfect flower arrangement is not always easy. To simplify and streamline your next flower purchase, we at InfoFAQ have asked the experts some frequently asked questions about buying flowers online.

Frequently Asked Questions About Buying Flowers Online

When purchasing flowers online, can I expect good customer service if I have any problems or questions?

In order to make sure that you will be happy with your online flower purchase, be sure that you find the companies customer support page and/or policy. Read the fine print and make sure that you can contact them by phone if necessary. Also look for limitations and exceptions to their services, delivery times, and quality assurances. In most cases the online flower seller is not the florist, and will forward your order to a local florist, so make sure you trust the online florist since you will have to deal with them for any problems or refunds.

Is it safe to order flowers online using my credit card or checking information?

When you make a purchase online, be sure to look for the little lock icon on the bottom of your web browser to make sure that you personal information will be protected by secure encryption when it is sent over the internet. You can also check on this by holding your cursor over the web page in question, clicking the right button on your mouse, and selecting “Properties”. Then look to see that the web address shown starts with “https”, where the ‘s’ denotes a secure web server.

What kind of flowers should I send if I want to send a specific message?

As any woman or florist will tell you, different flowers have different meanings. Send the wrong flower, and you will have also sent the wrong message. Here are the commonly understood meanings of some popular flowers: Red Roses mean Romantic Love. White Roses mean Plutonic Love. Pink Roses mean Secret Love. Yellow Roses mean Friendship. Carnations mean Fascination. Daisy’s mean Loyal Love. Lilys mean Sweetness and Purity. Bamboo means good luck. Orchids mean Love and Beauty. You can always ask your florist what flowers and flower arrangements would suit your particular needs, and most floral websites will have sections for Love and other specific occasions.

What kinds of problems do people have with ordering flowers online?

Some consumers have reported that the flowers they received were the right flower, but the wrong color. Other times the delivery schedule was delayed. Other times they complained that the flowers were shipped overnight in a box instead of delivered by a messenger. In other cases, the flowers or plants were smaller in real life than they appeared to be on the website. In these cases the consumer would have to speak with the online florist by email or phone to ask for a refund or store credit, so make sure that you have read the terms of the order, delivery methods, any guarantees they may offer, and their customer support policy.

How do the best online florists deliver their flower arrangements?

Some online florists will ship your flowers from a central location using an overnight delivery service. Sometimes they don’t even give the flowers any water. If the item is a gift, having them arrive in a closed box is a lot less dramatic than having an open arrangement hand delivered by a messenger. This is one good reason to use an online florist that represents a network of local florists, who actually provide the flowers and take care of local delivery. One such online florist is www.ftd.com


Consumer Safety and Information

Local Florist - www.ftc.gov

Warnings about unscrupulous telemarketing firms posing as local florists.

Agriculture - www.agr.georgia.gov

Consumer questions about planting and seasons, etc.

Gardening - www.pueblo.gsa.gov

Excellent tips to get your garden started!

Floral Designers - www.bls.gov

Floral designers, or florists, cut live, dried, or silk flowers and other greenery and arrange them into displays of various sizes and shapes.

Fresh Cut Flowers - www.usitc.gov

Report on cut flowers.


Resources


Flower Delivery Toll Free Numbers

Recommended Flower Websites


Hallmark - sells greeting cards and flower arrangements, as well as Keepsake Christmas ornaments. Also offers free e-cards.

Virtual Flowers - offering a variety of bouquets and flowers for every occasion.

1-800-FLOWERS.com - offers floral and garden products, gourmet food, and gifts.

Flower Sites on the Internet


Flora2000 (UAE) - http://www.flora2000.com/
Buy flowers and plants online to send internationally with same day delivery. Browse the catalog by destination or type of arrangement.

Reviewed Flower Websites


Reviewed by InfoFAQ About Flowers - All about flowers in one place, wallpapers, pictures, origami, planting guides.

Reviewed by InfoFAQ An Octopus's Garden - In Las Vegas Nevada An Octopus's Garden Florists create stunning floral arrangements, that look better and last longer.

Visit our Shopping Guides and Credit Card Fraud sections for useful information.


Certifications

InfoFAQ is a Division of InfoMerchant and is a member of the Better Business BureauInfoFAQ Expert Merchant Program


FLOWERS INFO

 

ARTIFICIAL AND SILK

Flowers artificial and Silk - Artificial flowers and imitations of natural flowers are sometimes made for scientific purposes, but more often as articles for commercial or residesntial decoration. Want more info? Check out artificial and silk flowers!

 

DRIED AND PRESERVED

Dried and Perserved Flowers - Want to keep your flowers longer? Check out this section on how to dry and preserve your flowers!

 

FLORAL CRAFTS

Floral Crafts - Do you love flowers? How about Art? Floral Crafts involves both flowers and art to design beautiful sites for weddings or any special event. For more info check out floral crafts!

 

FLORAL SUPPLIES

Floral Supplies - Need flowers for a wedding or another special event? Check this section out for flower supplies!

 

FLORISTS

Florists - Encompasses flower care and handling, floral design or flower arranging, merchandising, and display and flower delivery.!

 

FLOWERING PLANTS

Flowering Plants - New to flowering plants? Dont know how much to water your plants? Check out this section for more info!

FRESH CUT

Fresh Cut - Need to know how to cut flowers from your garden? No problem! Check out this section for more info.


About Our Editors...

InfoFAQ Editorial Staff
The InfoFAQ editorial staff are qualified professionals who are experienced at researching the Internet for relevant information about merchants, their products, their services, and their industries. The staff is trained to be objective, concise, and informative, helping consumers understand the importance of merchant compliance, consumer safety, privacy, security, fraud protection, and truthful information when shopping on the Internet.