Questions and Answers:Tired of fighting traffic at the mall? Are you looking for plus size clothing or vintage clothing? Forget the hassles of parking and pushy salespeople, shopping for clothing online provides more options than ever before. How does the online clothing market work versus the conventional mall or clothing store? InfoFAQ has compiled a list of the most frequently asked questions when purchasing clothing online.
Frequently Asked Questions About Clothing Online
Q. When purchasing fine jewelry what is the one thing that is universal be it for Internet purchases or at a retail store?A. Purchasers should know that laws for the conventional retail store also apply to the Internet.
Q. When shopping for clothing on the Internet what is important to think of?A. Does this company have a 24 hour customer service number?
Q. Why is this important?A. When making a purchase having an operating customer service line shows the companies commitment to serving you, the consumer.
Q. Do they have an accurate sizing chart to help making the purchase easier?A. This is important in making purchases because making returns, or exchanges can be very expensive.
Q. What is their return policy, or do they allow returns?A. Knowing the return policy is imperative, this can also cost or save you money.
Q. Is it a secured site?A. This is important because your credit card information could be stolen
Q. Can you really buy clothes over the Internet?Yes you can buy clothes on the internet. In fact, clothing is one of the highest growth areas in online buying today.
Q. What are the advantages of buying clothes online?A. While lower prices are one reason that people shop for clothes over the internet, there is a growing recognition among retailers that people like the convenience of shopping online. They can find and buy what they need with out leaving their house, they can track their shipments, and have them delivered to their front door. This is especially true of busy mothers.
Q. I have kids, and need to find the best prices online. Where should I look?A. there are many used children's clothing stores on the web. These companies specialize in buying and selling used children's wear in good condition. Since kids are continually out growing their clothes, these stores are a great resource for parents to find inexpensive clothes that are still nice, and also gives them somewhere to sell their out-grown children's clothes to.
Q. How do I find used children's clothes on the internet?A. To find the best deals on used children's clothes, just try searching www.google.com or www.froogle.com for 'used children's clothes'.
Q. Can I find vintage clothes on the internet?A. Yes, in fact vintage clothing is one of the internets best kept secrets. You can now find items that you would never otherwise have seen. There are many online retailers that now specialize in vintage clothes and sell them at great prices.
Q. If I buy clothes online, will I be able to return it later?A. Like any store or online store, each merchant will have their own return policy. Just make sure that you read and understand it when you buy. Then you won't be surprised later if you have a problem with your order. Most online retailers will accept returns but may not refund the price of shipping. Make sure that you send the returned merchandise by insured shipping to protect yourself if the item is lost in the mail.
Q. Can I find adaptive clothing online for people with disabilities?A. Yes, in fact the internet is one of the best places to find adaptive clothing. This is a genre of clothes that are especially designed for people with handicaps. Just search www.google.com for ‘adaptive clothing’ or ‘handicap clothing’.
Q. Do I have to use a credit card to buy clothes online?A. Certainly credit cards are the most widely accepted forms of payment used for web purchases. But some websites will accept a payment by Paypal, which you can fund using a bank account or credit card. Some websites also accept payment by electronic check debit.
Q. What are my rights if my credit card or bank account is charged the wrong amount?A. With a credit card, you have at least 6 months in which to dispute a charge to your card. With consumer checking accounts, you have 2 months in which to tell your bank that the charges were either not authorized by you, or that you have revoked the authorization to continue charging your card. Business bank accounts do not have any such protection and you must dispute any charge within 24 hours. Paypal also provides some buyer protection, so read their site to learn more about it.
Q. How am I protected if I buy clothing online with a credit card?
A. When using a credit card, you are protected against the un-authorized use of your card, and also against misconduct by the merchant. If you made a purchase over the internet by credit card, and you have problems with the merchant, you can almost always get the charge reversed. Checks online or sent in the mail do not have this kind of protection.
Consumer Safety and Information
Consumer Spending - www.bls.gov
100 Years of U.S. Consumer Spending food, clothing, and housing.
Protective Clothing - www.ftc.gov
Information on Sunscreens and Sun-Protective Clothing.
Clothes Captioning - business.ftc.gov
Complying with the Care Labeling Rule.
Safety Alert - www.cpsc.gov
Overheated Clothes Dryers Can Cause Fires.
Clothes and Shoes - www.consumerdirect.gov.uk
Find out if you are entitled to a refund or replacement, and what you need to do next.
Visit our Credit Card Fraud section for useful information.