Questions and Answers:Many people consider the local Best Buy or Circuit City store the only place to purchase a computer. From customized computer software to payment plans, purchasing a computer online provides consumers with more options than ever before. How does the online computer market work versus the conventional electronics store? InfoFAQ has compiled a list of the most frequently asked questions when purchasing a new computer online.
Frequently Asked Questions About Computers Online
When shopping for a computer online, is it better to buy from one of the big manufacturers directly?Not only do large direct computer manufacturer-sellers offer great prices, but you are likely to get better technical support and discounts on computer accessories. This is because the manufacturer can provide customer support over the phone and online better than most online retailers.
If I bought my computer from an online computer store, can I get technical support?Most online retailers do not provide direct technical support, but instead will direct you to the website, email or phone number of the manufacturer. This contact information should be included with a computer you purchase online. Additionally, most new computers will automatically contact the manufacturers web site when you register and use the internet. This is a good place for technical help and support.
Does the Dell guy on TV really work for dell.com?
No he is just an actor. But dell.com is one of the large computer manufacturers that sells directly to consumers over the internet.
Consumer Safety and Information
Computers & the Internet www.ftc.gov
Provides practical tips from the federal government and the technology.
Broadband Test www.broadband.gov
The Consumer Broadband Test.
Computer Network www.bls.gov
Use technology to communicate with employees, clients, and consumers.
Electronic Business www.census.gov
Consumers now routinely use computer networks to identify sellers and evaluate products.
Consumer Info www.privacyprotection.ca.gov
File-sharing and protection for your personal information.
Visit our Credit Card Fraud section for useful information.