US Merchant Systems
USMS offers Merchant Services, Credit Card Processing, Merchant Accounts, Gift Card and Loyalty Programs, Merchant Cash Advances, Check Services, Accounting Services and Payroll Services - InfoFAQ Editorial Staff
US Merchant Systems Company Profile
Company Name: US Merchant Systems
Original DBA: U.S. Merchant Systems
Business Owner: Stuart Rosenbaum, Larry Cohn, Richard "Rusty" Fenn II
Corporate Headquarters: 48073 Fremont Blvd, Fremont CA 94538
Business Address: 48073 Fremont Blvd, Fremont CA 94538
Business Phone Number: 510-771-2100
Fax Number: 510-771-2117
Toll Free Phone Number: 800-655-8767
Company E-mail: email@example.com
Year Founded: 1992
Years in Profession: Over 19
Company Founder: Stuart Rosenbaum, Larry Cohn, Richard "Rusty" Fenn II
Completed InfoFAQ Exclusive Interview: 9/07/2011, Mar 20, 2012
InfoFAQ Exclusive Interview: "USMS Merchant Services" , "Golf Merchant Services"
Company Information: US Merchant Systems Information
Website: US Merchant Systems Website
Payment Methods: VISA, MASTERCARD, AMEX, DISCOVER
Merchant Category: Merchant Services
Main Products and Services: Merchant Services, Credit Card Processing (retail & online), Gift/Loyalty Card Programs, Cash Advances, Check Services, Accounting and Payroll services
Company Description: US Merchant Systems (USMS) is a merchant service provider specializing in credit and debit card processing, gift and loyalty card programs, cash advances, check services, accounting/payroll systems, and many other business services. Being much more than just a credit card processor, USMS offers a full aray of merchant services designed to help businesses increase their sales and profits. - US Merchant Systems
Website Description:US Merchant Systems (USMS) is a merchant service provider specializing in credit and debit card processing, gift and loyalty card programs, cash advances, check services, accounting/payroll systems, and many other business services. - US Merchant Systems
Company History: US Merchant Systems was founded in 1992 by three small business owners to help service businesses of all sizes throughout the US with merchant services and affordable credit card processing. Established and still operating out of their Silicon Valley office in Fremont California, USMS has served over 100,000 merchants since opening. The company provides a written service guarantee, offers market competitive rates - generally less than banks, 24 hour customer service and has an excellent standing with the BBB (A+ Rating). With their full array of services they are a "one-stop-shop" Merchant Service Provider. - US Merchant Systems
Quote from the Owner: ""Our mission statement "To Provide our Clients with Payment Solutions and Service Beyond Their Expectations" is not just a slogan, it's been our guiding principal throughout the last two decades of our business." - Stuart Rosenbaum, CEO
Most Popular Products:
Publications and Articles Mentioned
Advantage Networker Magazine
Home Business Journal
Bloomsburg Business Week
"The reason I feel compelled to write this is that I am in the service industry, but rarely these days do you find anyone willing to help you, let alone provide great customer service in the process. Professionalism was on display (with USMS) at every turn and I was made to feel very important. The Credit Card Industry has gotten a bad rap with consumers, merchants, and the general public. I feel that if there were more like USMS that image would suddenly improve. Thank you for making this business owner's life a little less stressful"
Aaron S., Two Dudes Cleaning Service, Dayton OH
"I want to tell you how much I appreciate all your help. The level of customer service that you provided was outstanding! You really went above and beyond in setting up all three of our accounts and making sure everything was running smoothly. It really made a huge impact in the way we do business. Our customers are really excited they can finally pay by credit card. Thank you for always being available to answer any questions I had and always making sure I understood everything completely. It has made this transition a great one."
Michelle H., Janeau AK
"Our Agent has bent over backwards to make sure that we received everything we need to integrate e-commerce into our website software offering - from returning phone calls in a timely fashion, getting us relevant documents, providing training and technical assistance, and following up with us to keep us on track and the project moving forward. In addition, our agent was able to get us an extremely competitive rate and credit card fee package that makes it very affordable for our clients to come on board."
Deirdre L., Chicago IL
"I researched literally 18-20 companies and it took me about six months. After much thought, I selected USMS. I save an average of $700-$1,300 per month on my processing fees! I have recommended USMS to all of my professional colleagues as they have saved me a tremendous amount of money"
Tricia J., San Diego CA
"Thank-you so much for all your help on our account. You made the set up a breeze when we first started. I have always been impressed with your response time to my calls. Whenever there has been an issue you have been quick to help"
Tawnie H., La Grande, OR
"Your Customer Service Representative strives to assist the customer in an amicable win-win environment. He is very courteous, and a good listener. More important, he is a problem solver. After a call of frustration on our end a few months ago, USMS helped resolve the issues in a win-win, outstanding matter. With the current economic recession, companies need to focus on customer retention. I feel very lucky anytime I call to be able to speak with your representative."
Alexander B., Northridge CA
Verified Memberships & Affiliations
Professional Memberships and Affiliations for US Merchant Systems
InfoFAQ Expert Merchant
A+ Rating with BBB (Better Business Bureau),
2 time President's Award winner for Card Service International,
BBB (Better Business Bureau)
BNI (Business Network Int'l)
ETA (Electronic Transactions Association)
LeTip Business Group
Silicon Valley Chamber of Commerce
Greater Concord Chamber of Commerce
Hercules Chamber of Commerce
Milpitas Chamber of Commerce
Pinole Chamber of Commerce
Richmond Chamber of Commerce
23rd st merchants association
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