Questions and Answers

with Business Owners and Companies

Question: How Does Uber Work?

Answer: Uber is a technology platform based on a smartphone app that connects riders with drivers. In over 500 cities where Uber operates, you can use your rider app to request a ride. A nearby driver will accept your request, and your app will display an estimated time of arrival for the driver to your pickup location. To make it easy to identify your driver, his/her information can be found in the app including the driver's first name, vehicle type, and license plate number. Enter your preferred destination anytime before or during the ride. Upon arrival, payment will be automatically charged using the payment method chosen in your Uber account settings. To ensure accountability for all parties involved, both drivers and riders give star ratings to each other through the app.

Answered by: Uber Technologies, Inc.

Categories:  Ridesharing  Transportation  Chauffeuring    

View All Questions

 Uber Technologies, Inc.